Return and Exchange Requests

Of course we can accept returns, exchanges or cancellations.

However, if you have any problems with your order, please contact us.

Unfortunately, we are unable to offer you a refund or exchange if it has been 30 days since your purchase.

To qualify for a return, your item must be unused and in the condition you received it. It should also be in its original packaging.

*Any item that is not in its original condition is a damaged or missing part for reasons not caused by our fault.
* Any item returned after 30 days of delivery
Refunds (if any)
Once your return has been received and reviewed, we will send you an email to let you know that we have received your returned item. We will also notify you if your refund has been approved or declined.
If approved, your refund will be processed and a credit will be automatically applied to your credit card or original payment method within 21 days.

Late or incomplete refunds (if any)
If you haven't received a refund yet, double-check your bank account first.
Then contact your credit card company, it may take some time for your refund to be officially published.
Then contact your bank. There is usually some processing time before the refund is sent.
If you have done all this and still have not received your refund, please contact us at
Sale items (if any)
Only normal priced products can be returned, unfortunately no refunds can be made for discounted products.

Changes (if any)
We will only replace items if they are defective or damaged. If you want to replace it with the same product, send an e-mail to and send your product to Ataşehir İnönü Mahallesi Orkidem street no 4 postal code 34755, Turkey.

If the item was marked as a gift upon purchase and was shipped directly to you, you will receive a gift credit for the value of your return. A gift certificate will be sent to you when the returned item is received.

If the item wasn't marked as a gift when purchased, or if the gift giver sent the order to give it to you later, we'll send a refund to the gift giver and they'll know about your return.
Shipping To return your product, you must mail it to Ataşehir İnönü Mahallesi Orkidem street no 4 postal code 34755, Turkey .

You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the return shipping cost will be deducted from your refund.

Depending on where you live, the delivery time for your replacement product may vary.